Bridal Agreement Policies
Securing Appointment Date
It is advised that you call House of Holloway first to see if the desired day is available. Your appointment date(s) and service(s) will be secured when the signed contract and deposit have been received. All bookings for weddings are made on a "first-come-first-served" basis. No dates will be guaranteed without a signed contract and deposit.
All reservations for parties up to 4 people MUST be reserved and guaranteed with a $100 deposit. Parties of 5 or more MUST be reserved and guaranteed with a $200 deposit. All deposits are due within 5 business days of scheduling services and are nonrefundable. The reservation(s) will be canceled if payment and the signed contract are not received by the due date. For out of salon weddings, there is a 6 person minimum and half of the payment will be due within 5 business days of scheduling services. The balance will be charged to the card on the morning of the wedding.
Remaining balance is due the day of service. Additional fees are applied when services are performed out of salon and on Sundays or Holidays. Prices are subject to change as styling needs change or services are added. Prices do NOT include gratuity. We accept cash, check, and all major credit cards.
**A 15% gratuity will be added for ALL parties of 4 or more**
Contract Appointment Changes
All agreements will be made in writing. Any changes/additions to guests or wedding party members requesting additional services after the contract is signed must be submitted in writing (no changes will be made over the telephone). Charges for guests requiring additional services must be paid in full on the day of service. Changes will be accepted up to 14 days prior to the service date. Any cancellations made with less than 14 days notice will be charged 50% of the canceled service's total to the credit card associated with this contract. In the event of a “No-Show," 100% cost of the booked services will be placed on the credit card
* The bride/individual signing this contract may permit only one other person to authorize/ submit and change any arrangements for the wedding party Contracts and changes made by anyone other than the individual signing or listed on this contract are not allowed and considered invalid.
* Cancellations due to emergencies are considered on a case-by-case basis per the salon management's discretion.
You may email (email@example.com) any changes or requests.
If the wedding party is more than ten (10) minutes late without contacting us the party will be charged an additional $15.00 late fee for each guest. Tardiness results in scheduling and service conflicts for you and other clients following your appointment(s). If a wedding party is late for the scheduled service appointment time(s) and notifies us of a new arrival time, stylists may or may not be able to accommodate the new arrival time. If the allotted time of the original contract cannot be fulfilled due to the client's tardiness, services may be reduced, however, clients are liable for the original amount *If a wedding party is more than half an hour late without making contact with us, the assumption is the client is a no-show. This results in the client forfeiting all deposits and/or payments for the contracted services and is responsible for 100% of the estimated amount of services.
We apologize for any inconvenience but we must follow this policy out of respect for our stylist and other clients.
A complimentary consultation is required to help plan your bridal experience at House of Holloway. We recommend that you schedule a Trial Up-Do two or three weeks prior to your wedding day.
***You will need five items for your Trial Up-Do:***
1. Your head piece
2. A photo of your dress
3. Hairstyle ideas
4. Your hair shampooed and dried
5. Wear a button down shirt